BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria is looking to recruit for one of its clients – an international BPO company, providing online and offline support for its European clients.
The company is looking for dynamic, motivated and highly organized individuals to join their Client Services team in Sofia.
ITALIAN SPEAKING CLIENT SERVICE EXECUTIVES
Responsibilities of the position:
To provide support and help customers working with company's products
To handle all incoming Customer's e-mails, chat and phone inquiries and requests in a timely and professional manner
To communicate with colleagues in case there is an additional information needed.
To be successful as Client Service Executive you will require:
Excellent command of ITALIAN language (spoken and written)
Good knowledge of English language
Excellent communication skills and problem solving skills via E-mail, chat and phone
Good computer skills – MS Office Package (MS Word, Excel)
Some experience in service sector or in a call/support center will be a great plus
Ability to work under pressure
What will our Client offer you?
Very good process training on Technical Support and Customer Skills
Competitive salaries with additional benefits (lunch vouchers, covered travel expenses, sport activities, additional bonuses, etc.)
Friendly and attractive working environment
Opportunity for professional growth within the company
You're fluent in Italian, have a good grasp of English - and you love dealing with customers...then this is the job you were looking for till now !!!
