Italian Speaking Client Service Executives

Описание:

BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria is looking to recruit for one of its clients – an international BPO company, providing online and offline support for its European clients.

The company is looking for dynamic, motivated and highly organized individuals to join their Client Services team in Sofia.


Responsibilities of the position:

• To provide support and help customers working with company's products
• To handle all incoming Customer's e-mails, chat and phone inquiries and requests in a timely and professional manner
• To communicate with colleagues in case there is an additional information needed.

To be successful as Client Service Executive you will require:

• Excellent command of ITALIAN language (spoken and written)
• Good knowledge of English language
• Excellent communication skills and problem solving skills via E-mail, chat and phone
• Good computer skills – MS Office Package (MS Word, Excel)
• Some experience in service sector or in a call/support center will be a great plus
• Ability to work under pressure

What will our Client offer you?

• Very good process training on Technical Support and Customer Skills
• Competitive salaries with additional benefits (lunch vouchers, covered travel expenses, sport activities, additional bonuses, etc.)
• Friendly and attractive working environment
• Opportunity for professional growth within the company

You're fluent in Italian, have a good grasp of English - and you love dealing with customers...then this is the job you were looking for till now !!!

Please, send your application (CV) in English via e-mail DIRECTLY TO: yana.georgieva@bulwork.com

Bulwork Bulgaria ltd. (license No 709/ 10.04.2007 exp. 10.04.2012 from MLSP)

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!